Connect aloware and LiveChat to Build Intelligent Automations

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aloware

When this happens...

Choose an Action

LiveChat

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Ready to use aloware and LiveChat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your aloware integrations.

Enroll Contact to Sequence

Enroll Contact to Sequence

Enrolls a contact to a sequence on your Aloware account. For more information, go to Aloware >> Integrations >> Sequences API

List Users

List Users

Get the list of users.

Search Contact

Search Contact

Search a Contact.

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Frequently Asked Questions

How do I start an integration between aloware and LiveChat?

To start, connect both your aloware and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in aloware triggers actions in LiveChat (or vice versa).

Can we customize how data from aloware is recorded in LiveChat?

Absolutely. You can customize how aloware data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between aloware and LiveChat?

The data sync between aloware and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from aloware to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between aloware and LiveChat?

Yes, you can set conditional logic to control the flow of data between aloware and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

aloware

About aloware

Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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