Connect AlphaMoon and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for AlphaMoon
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your AlphaMoon integrations.
Get OCR results
Get OCR results as Plain text
Get collections
Get collections using Process ID
Get process Types
Get types of processes available in your Workspace
Get all Processes
Get details of all available processes
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
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Frequently Asked Questions
To start, connect both your AlphaMoon and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in AlphaMoon triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how AlphaMoon data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between AlphaMoon and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AlphaMoon and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About AlphaMoon
Alphamoon offers an AI-driven intelligent document processing platform that reduces manual data entry through OCR capabilities, data extraction, and process automation, making it an indispensable tool for modern businesses seeking efficiency.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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