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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Do thisActions
Action is the task that follows automatically within your AltText.AI integrations.
Generate Alt Text
Generates alt text for an image using the image URL.
Update Alt Text
Update an image with new data by asset id.
Delete an Image
Delete an Image by Asset ID
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
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Frequently Asked Questions
To start, connect both your AltText.AI and Freshdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in AltText.AI triggers actions in Freshdesk (or vice versa).
Absolutely. You can customize how AltText.AI data is recorded in Freshdesk. This includes choosing which data fields go into which fields of Freshdesk, setting up custom formats, and filtering out unwanted information.
The data sync between AltText.AI and Freshdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AltText.AI and Freshdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About AltText.AI
It automatically generate alt text for images in over 130 languages. Improve SEO and site accessibility.
Learn MoreAbout Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
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