Connect Anthropic Claude and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Anthropic Claude
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Anthropic Claude integrations.
Generate Response
Generate a response by sending the message or conversation to the Anthropic model using the past conversation.
List Models
List available models.
Send Message
Sends a message to Claude and the model generates the next message in the conversation, storing the messages as you go.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
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Frequently Asked Questions
To start, connect both your Anthropic Claude and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Anthropic Claude triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Anthropic Claude data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Anthropic Claude and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Anthropic Claude and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Anthropic Claude
Anthropic's Claude is a groundbreaking foundational AI model developed for various applications, revolutionizing how businesses and developers leverage artificial intelligence.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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