Connect Antwork and Zendesk Support
Integrate Antwork with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Post on Antwork when New Organization Created or Updated in Zendesk Support
Schedule Post on Antwork when New Organization Created or Updated in Zendesk Support
Publish Post to Antwork when New Organization Created or Updated in Zendesk Support
Find Post on Antwork when New Organization Created or Updated in Zendesk Support
Create Post on Antwork when New Customer Created or Updated in Zendesk Support
Popular Antwork + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Antwork
When this happens...
New Post Published
Choose an action
Zendesk Support
Automatically do this!
Get Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Support Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
Get Organizations
Get Customers
Create Post on Antwork when New Organization Created or Updated in Zendesk Support
Use this flowSchedule Post on Antwork when New Organization Created or Updated in Zendesk Support
Use this flowPublish Post to Antwork when New Organization Created or Updated in Zendesk Support
Use this flowFind Post on Antwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Post on Antwork when New Customer Created or Updated in Zendesk Support
Use this flowSchedule Post on Antwork when New Customer Created or Updated in Zendesk Support
Use this flowPublish Post to Antwork when New Customer Created or Updated in Zendesk Support
Use this flowFind Post on Antwork when New Customer Created or Updated in Zendesk Support
Use this flowCreate Post on Antwork when Tag Added To Customer in Zendesk Support
Use this flowSchedule Post on Antwork when Tag Added To Customer in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Antwork and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Published
Runs when new post is published to a selected workspace or account.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
Do thisActions
Action is the task that follows automatically within your Antwork integrations.
Create Post
Create a post for selected accounts — publish now, schedule, or save as draft; set text, media, hashtags, tags, and campaign.
Schedule Post
Schedule an existing post to go live on its social account at a future time.
Publish Post
Publish an existing post to its social account right away, or retry a failed one.
Find Post
Find an Antwork post by its ID, or search posts by status, account and date.
Get Tickets
Get tickets from Zendesk. List all tickets, get the recently updated tickets, or get tickets by external ID or ticket ID.
Add Comment to Ticket
Adds a comment to an existing ticket.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Antwork
Antwork is an AI social media manager that drafts, schedules and publishes posts to LinkedIn, Instagram, X, TikTok, YouTube, Threads, Facebook, Bluesky, Pinterest, Mastodon, Telegram and Discord.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Antwork and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Antwork and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Antwork triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Antwork. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Antwork and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Antwork and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
