Connect api.video and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
Live Stream Started
Live Stream Ended
New Live Stream Created
New Video Created
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of api.video and Zendesk Chat
Enable Integrations or automations with these events of api.video and Zendesk Chat
Triggers
Live Stream Started
This Trigger will fire when a Live stream has Begun Broadcasting
Live Stream Ended
Triggers whe a Live stream ended
New Live Stream Created
Returns newly created live streams at scheduled time intervals.
New Video Created
Returns newly created videos based on the scheduled time interval.
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Frequently Asked Questions
To start, connect both your api.video and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in api.video triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how api.video data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between api.video and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between api.video and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About api.video
api.video is a video hosting and streaming service that allows users to upload, manage, and deliver videos with ease. It provides APIs to integrate video functionalities into applications.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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