Integrations Assembla Freshchat Classic
Assembla + Freshchat Classic

Connect Assembla and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Assembla

When this happens...

Choose an Action

Freshchat Classic

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a ticket is created.

New Ticket Change

New Ticket Change

Triggers when any change is made to a ticket.

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Do thisActions

Action is the task that follows automatically within your Assembla integrations.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

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Frequently Asked Questions

How do I start an integration between Assembla and Freshchat Classic?

To start, connect both your Assembla and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Assembla triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Assembla is recorded in Freshchat Classic?

Absolutely. You can customize how Assembla data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Assembla and Freshchat Classic?

The data sync between Assembla and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Assembla to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Assembla and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Assembla and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Assembla

About Assembla

Assembla is a comprehensive project management and collaboration platform designed to streamline workflows and enhance team productivity. It offers a suite of tools for task management, code repositories, and team collaboration, making it ideal for software development teams and project managers.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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