Integrations Attention Insight Groove
Attention Insight + Groove
Full list

Supported Triggers & Actions

Everything you can automate between Attention Insight and Groove.

When this happensTriggers

A trigger is an event that starts a workflow.

New Studies Created

New Studies Created

Triggers when a new studies created.

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Do thisActions

Action is the task that follows automatically within your Attention Insight integrations.

Get Profile

Get Profile

This action Provide information about account.

Initiate Full Attention Analysis

Initiate Full Attention Analysis

Upload an image to run a full attention analysis (focus, clarity, auto-AOI, contrast) and receive a study ID plus attention heatmap results.

Perform Quick Attention Prediction

Perform Quick Attention Prediction

Generates Attention heatmap and focus map synchronically from image file or url.

Check Study Status

Check Study Status

Fetches the analysis results for a given study from Attention Insight.

Create New

Create New

Starts a new ticket for your customer

Change Ticket State

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect Attention Insight and Groove?

Sign up for a free viaSocket account, then authorize both your Attention Insight and Groove accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Attention Insight and Groove as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Attention Insight to Groove?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Groove. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Attention Insight triggers actions in Groove, and a separate workflow where Groove triggers actions in Attention Insight . Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Attention Insight and Groove. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Attention Insight and Groove integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.