
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Backlog and ServiceBell
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Find all existing projects
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Backlog and ServiceBell accounts to viaSocket. Once connected, you can set up a workflow where an event in Backlog triggers actions in ServiceBell (or vice versa).
Absolutely. You can customize how Backlog data is recorded in ServiceBell. This includes choosing which data fields go into which fields of ServiceBell, setting up custom formats, and filtering out unwanted information.
The data sync between Backlog and ServiceBell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Backlog and ServiceBell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.
Learn MoreServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.
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