Connect Backlog and tawk.to
Integrate Backlog with tawk.to to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get all Activities from Backlog when Visitor Starts Chat in Tawk.to
Get Space Logo from Backlog when Visitor Starts Chat in Tawk.to
Get Space Notification from Backlog when Visitor Starts Chat in Tawk.to
Get Space Disk Usage in Backlog when Visitor Starts Chat in Tawk.to
Get all Projects from Backlog when Visitor Starts Chat in Tawk.to
Popular Backlog + tawk.to flows
Start from a real workflow other teams are already running.
Choose a trigger
Backlog
When this happens...
- Request a new Trigger for Backlog
Choose an action
tawk.to
Automatically do this!
Create Tawk.to Site
List Properties
Create Chat Widget
Get all Activities from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet Space Logo from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet Space Notification from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet Space Disk Usage in Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet all Projects from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet all Notifications from Backlog when Visitor Starts Chat in Tawk.to
Use this flowList all Teams from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet Space Licence from Backlog when Visitor Starts Chat in Tawk.to
Use this flowGet List of Recently Viewed Issues from Backlog when Visitor Starts Chat in Tawk.to
Use this flowList all Groups from Backlog when Visitor Starts Chat in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between Backlog and tawk.to.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your Backlog integrations.
Get all Activities
Find all existing activities
Get Space Logo
Returns logo image of your space.
Get Space Notification
Returns space notification.
Get Space Disk Usage
Returns information about space disk usage.
Get all Projects
Find all existing projects
Get all Notifications
Find all existing notifications
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Backlog
Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.
Learn moreSimilar apps
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Backlog and tawk.to accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Backlog and tawk.to as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach tawk.to. No coding required.
Yes. You can set up a workflow where Backlog triggers actions in tawk.to, and a separate workflow where tawk.to triggers actions in Backlog. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Backlog and tawk.to. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Backlog and tawk.to integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
