Integrate Balsio with 8x8 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Balsio
When this happens...
New Message
New Thread
8x8
Automatically do this!
Send SMS
Send SMS Message
Send WhatsApp Template Message
Get Message Details
Look Up Phone Number
Send Verification Code
Check Verification Code
Create or Update Contact
Get Account Balance
Send SMS in 8x8 when New Message in Balsio
Use this flowSend SMS Message via 8x8 when New Message in Balsio
Use this flowSend WhatsApp Template Message via 8x8 when New Message in Balsio
Use this flowGet Message Details from 8x8 when New Message in Balsio
Use this flowLook Up Phone Number in 8x8 when New Message in Balsio
Use this flowSend Verification Code via 8x8 when New Message in Balsio
Use this flowCheck Verification Code in 8x8 when New Message in Balsio
Use this flowCreate or Update Contact in 8x8 when New Message in Balsio
Use this flowGet Account Balance from 8x8 when New Message in Balsio
Use this flowSend SMS in 8x8 when New Thread in Balsio
Use this flowEverything you can automate between Balsio and 8x8.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new message is posted in Balsio, optionally in a chosen thread.
Runs when a new thread is created in Balsio.
Trigger's when any sms event occur.
Action is the task that follows automatically within your Balsio integrations.
Add people to a Balsio thread by email address.
Schedule a message to be posted to a Balsio thread at a chosen time.
Post a message to a selected Balsio thread, with optional reply, attachments and attributes.
Start a new Balsio conversation or sub-thread and post its first message.
Move a Balsio thread from Inbox or Snoozed to Done.
List Balsio threads by channel or parent thread, or get one thread by ID.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Balsio is a team messaging platform for threads, channels and conversations with teammates and external participants.
Learn more8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn moreSign up for a free viaSocket account, then authorize both your Balsio and 8x8 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Balsio and 8x8 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach 8x8. No coding required.
Yes. You can set up a workflow where Balsio triggers actions in 8x8, and a separate workflow where 8x8 triggers actions in Balsio. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Balsio and 8x8. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Balsio and 8x8 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.