Connect Basalt and Helpwise to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Basalt
Choose an Action
Automatically do this!
Assign Conversation
Add Note
Create Contact
Enable Integrations or automations with these events of Basalt and Helpwise
Enable Integrations or automations with these events of Basalt and Helpwise
Actions
Create Trace
Create a new trace to track the execution of a feature.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
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Frequently Asked Questions
To start, connect both your Basalt and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how Basalt data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between Basalt and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Basalt and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Basalt
Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.
Learn MoreAbout Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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