Connect Basalt and ServiceNow to Build Intelligent Automations

Choose a Trigger

Basalt

When this happens...

Choose an Action

ServiceNow

Automatically do this!

Enable Integrations or automations with these events of Basalt and ServiceNow

Enable Integrations or automations with these events of Basalt and ServiceNow

Actions

Create Trace

Create Trace

Create a new trace to track the execution of a feature.

Request a new Action for Basalt

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Basalt and ServiceNow?

To start, connect both your Basalt and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in ServiceNow (or vice versa).

Can we customize how data from Basalt is recorded in ServiceNow?

Absolutely. You can customize how Basalt data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Basalt and ServiceNow?

The data sync between Basalt and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Basalt to ServiceNow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Basalt and ServiceNow?

Yes, you can set conditional logic to control the flow of data between Basalt and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Basalt

About Basalt

Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.

Learn More
ServiceNow

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Learn More