
When this happens...
New Order
New Invoice
Order Status Changed

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is confirmed.
Triggers when a new invoice is created.
Triggers when the status is changed on a order.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Action is the task that follows automatically within your Base.com integrations.
Add an invoice to the order
Creates a new order
Add a payment to the order
Update status of a specific order
Add a tracking number to the order
Update status of a specific order

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To start, connect both your Base.com and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Base.com triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Base.com data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Base.com and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Base.com and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
BaseLinker is a comprehensive e-commerce management platform that streamlines the process of managing online sales across multiple channels. It offers tools for order management, inventory synchronization, and integration with various marketplaces and couriers, enhancing efficiency and productivity for online retailers.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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