Connect Better Stack and CallHub to Build Intelligent Automations

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Better Stack

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CallHub

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Update Incident

New or Update Incident

Triggers when new incidents are created, or when existing incidents are updated.

New Comments on an Incident

New Comments on an Incident

Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

Request a new Trigger for Better Stack

Do thisActions

Action is the task that follows automatically within your Better Stack integrations.

Resolve Incident

Resolve Incident

Resolve an Incident in Better stack.

Add Incident Comment

Add Incident Comment

Post a Markdown-supported comment to a specific Better Stack incident.

Acknowledge Incident

Acknowledge Incident

Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.

Create Incident

Create Incident

Creates a New Incident.

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

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Frequently Asked Questions

How do I start an integration between Better Stack and CallHub?

To start, connect both your Better Stack and CallHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in CallHub (or vice versa).

Can we customize how data from Better Stack is recorded in CallHub?

Absolutely. You can customize how Better Stack data is recorded in CallHub. This includes choosing which data fields go into which fields of CallHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Better Stack and CallHub?

The data sync between Better Stack and CallHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Better Stack to CallHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Better Stack and CallHub?

Yes, you can set conditional logic to control the flow of data between Better Stack and CallHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Better Stack

About Better Stack

Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!

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CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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