
When this happens...
Incident Is Updated
New Comments on an Incident

Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Trigger when a new user created.
Action is the task that follows automatically within your Better Stack integrations.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident
Create a new incident
Create new story.
Update existing story.

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To start, connect both your Better Stack and ChatBot accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in ChatBot (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in ChatBot. This includes choosing which data fields go into which fields of ChatBot, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and ChatBot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and ChatBot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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