
When this happens...
New or Update Incident
New Comments on an Incident

Automatically do this!
Create Contact
Create Feedback
Create Idea
Update Feedback
Update Contact
Find Contact
Find or Create Contact
Update Idea Stage
Find Idea
Update Company
Create Company
Find Feedback
Find or Create Feedback
Find or Create Company
Find Company
List all Ideas
List all Tags
List all Feedback
List all Products
List all Personas
List all Comments
List all Users
List all Votes
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a new idea is created.
Tiggers when a new contact is created.
Triggers when a new company is created.
Triggers when a new Feedback is created.
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident in Better stack.
Post a Markdown-supported comment to a specific Better Stack incident.
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Creates a New Incident.
Create a new Contact.
Create new feedback.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Better Stack and ProdPad accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in ProdPad (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in ProdPad. This includes choosing which data fields go into which fields of ProdPad, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and ProdPad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and ProdPad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreProdPad is a tool that helps you achieve better products through better product management.
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