
When this happens...
Incident Is Updated
New Comments on an Incident

Automatically do this!
Create Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a survey has a new response.
Action is the task that follows automatically within your Better Stack integrations.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident
Create a new incident
Creates a contact within a contact list.

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To start, connect both your Better Stack and SmartSurvey accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in SmartSurvey (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in SmartSurvey. This includes choosing which data fields go into which fields of SmartSurvey, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and SmartSurvey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and SmartSurvey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreSmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
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