Connect Better Stack and tawk.to to Build Intelligent Automations
Ready to use Better Stack and tawk.to automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New or Update Incident
Triggers when new incidents are created, or when existing incidents are updated.
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Visitor starts chat
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
End Tawk.to chat
Ends an active Tawk.to chat for the selected property.
New chat transcript arrives
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create Chat Ticket
Create a support ticket in Tawk.to for a chat on the selected property.
Do thisActions
Action is the task that follows automatically within your Better Stack integrations.
Resolve Incident
Resolve an Incident in Better stack.
Add Incident Comment
Post a Markdown-supported comment to a specific Better Stack incident.
Acknowledge Incident
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Create Incident
Creates a New Incident.
Create New Site
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Get Property Details
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
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Frequently Asked Questions
To start, connect both your Better Stack and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in tawk.to (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreAbout tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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