Connect Better Stack and tawk.to to Build Intelligent Automations
Choose a Trigger
When this happens...
Incident Is Updated
New Comments on an Incident
Choose an Action
Automatically do this!
Create Tawk.to Site
List Properties
Create Chat Widget
Ready to use Better Stack and tawk.to automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Incident Is Updated
Runs when incident is updated
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your Better Stack integrations.
Resolve Incident
Mark an incident as resolved
Add Incident Comment
Post a comment on an incident
Acknowledge Incident
Acknowledge an incident
Create Incident
Create a new incident
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
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Frequently Asked Questions
To start, connect both your Better Stack and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in tawk.to (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreAbout tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn More
