When this happens...

Automatically do this!
Create Agent
Update Agent
Create External Function
Update External Function
Delete External Function
Create PlayNote
Enable Integrations or automations with these events of Bigin and Play AI
Create a new contact
Retrieves the details of the organization.
Create a new PlayAI Agent.
Updates the properties of the agent with the specified ID.
Use this endpoint to create new external functions.
Updates the properties of the external function with the specified ID.

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To start, connect both your Bigin and Play AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Bigin triggers actions in Play AI (or vice versa).
Absolutely. You can customize how Bigin data is recorded in Play AI. This includes choosing which data fields go into which fields of Play AI, setting up custom formats, and filtering out unwanted information.
The data sync between Bigin and Play AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bigin and Play AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Bigin is your secret weapon to organize your business data into Contacts, Companies, Pipelines, and Activities allowing you to see what areas need your attention and when.
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