Integrate Bigin with Superchat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Superchat when New Contact Created in Bigin
Create Note in Superchat when New Contact Created in Bigin
Add Contact to Contact List in Superchat when New Contact Created in Bigin
Update Contact in Superchat when New Contact Created in Bigin
Update Conversation in Superchat when New Contact Created in Bigin
Start from a real workflow other teams are already running.
Bigin
When this happens...
New Contact Created
New Deal Is Created
Superchat
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Create Contact in Superchat when New Contact Created in Bigin
Use this flowCreate Note in Superchat when New Contact Created in Bigin
Use this flowAdd Contact to Contact List in Superchat when New Contact Created in Bigin
Use this flowUpdate Contact in Superchat when New Contact Created in Bigin
Use this flowUpdate Conversation in Superchat when New Contact Created in Bigin
Use this flowList all channels in Superchat when New Contact Created in Bigin
Use this flowList all contacts in Superchat when New Contact Created in Bigin
Use this flowList all contact lists in Superchat when New Contact Created in Bigin
Use this flowList all conversations in Superchat when New Contact Created in Bigin
Use this flowList custom attributes in Superchat when New Contact Created in Bigin
Use this flowEverything you can automate between Bigin and Superchat.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is created in Zoho Bigin.
Runs when a new deal is created in Zoho Bigin.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Action is the task that follows automatically within your Bigin integrations.
Adds a new contact to Bigin with name, contact details, address, owner, tags, and associated company.
Updates an existing contact in Bigin with the provided details.
Updates an existing company in Bigin with the provided details such as name, contact info, address, owner, and tags.
Retrieves the details of the organization.
Creates a new pipeline or updates an existing pipeline in Bigin.
Creates a new contact or updates an existing contact matched by email.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
Learn moreSuperchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreSign up for a free viaSocket account, then authorize both your Bigin and Superchat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Bigin and Superchat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Superchat. No coding required.
Yes. You can set up a workflow where Bigin triggers actions in Superchat, and a separate workflow where Superchat triggers actions in Bigin. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Bigin and Superchat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Bigin and Superchat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.