Connect Bigin and SupportBee to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Bigin and SupportBee?

To start, connect both your Bigin and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in Bigin triggers actions in SupportBee (or vice versa).

Can we customize how data from Bigin is recorded in SupportBee?

Absolutely. You can customize how Bigin data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Bigin and SupportBee?

The data sync between Bigin and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Bigin to SupportBee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Bigin and SupportBee?

Yes, you can set conditional logic to control the flow of data between Bigin and SupportBee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Bigin

About Bigin

Bigin is your secret weapon to organize your business data into Contacts, Companies, Pipelines, and Activities allowing you to see what areas need your attention and when.

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SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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