Connect BigML and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Resource
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use BigML and Zendesk Support automations
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Resource
Triggers when a new resource is created
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your BigML integrations.
Create Anomaly Score
Calculates the anomaly score of a data instance.
Create Centroid
Find out the closest cluster to your data instance
Create Prediction
Predict using a model , logistic regression or deepnets
Find Resource
Finds a resource
List Sources
Get all the sources.
List Datasets
Get all the dataset.
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Frequently Asked Questions
To start, connect both your BigML and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in BigML triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how BigML data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between BigML and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BigML and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BigML
BigML is a leading machine learning platform that provides a wide range of tools and services for creating, deploying, and managing machine learning models. It offers an intuitive interface and powerful APIs to help businesses and developers harness the power of machine learning for predictive analytics, anomaly detection, clustering, and more.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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