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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Recent Attendee Check-ins
Returns attendees for the selected event who were checked in within the recent time window.
Attendee Created or Updated
Triggers when an attendee is created or updated for a selected event (or all events). Returns attendee and order details and supports filtering by tag and by creation/update.
New Event Created
Detects newly created events on Billetweb and returns details for events added since the last check.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
Do thisActions
Action is the task that follows automatically within your Billetweb integrations.
Create Customer
Creates a new customer
Assign Ticket
Assigns a ticket to a specific team member.
Link tasks to ticket
Link task to ticket
Unassign Ticket
Unassigns the selected ticket.
Update Customer
Update Customer
Update Ticket
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Frequently Asked Questions
To start, connect both your Billetweb and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Billetweb triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Billetweb data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Billetweb and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Billetweb and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Billetweb
Billetweb is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events efficiently.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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