Connect Bitbucket and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New snippets
New Project Created
New Snippets comment
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New snippets
Triggers when a new snippets is created in a repository.
New Project Created
Trigger that returns projects created in the last 15 minutes.
New Snippets comment
Trigger when a snippets comment.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your Bitbucket integrations.
Create a project in a workspace
Create a project in a workspace
Create a snippet comment
Create a comment on a snippet
Create a Repository
Create a new repository in a project.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
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Frequently Asked Questions
To start, connect both your Bitbucket and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Bitbucket triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Bitbucket data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Bitbucket and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bitbucket and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bitbucket
Bitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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