Connect Bitly and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
New Bitlink
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use Bitly and Freshchat Classic automations
Explore more automations built by businesses and experts
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Bitlink
Triggers when you create a new Bitlink.
Do thisActions
Action is the task that follows automatically within your Bitly integrations.
Shorten a Link
Saves a Bitlink to your user history in bitly. Returns a shortened URL.
Create a Bitlink
Create a Bitlink in Bitly.
Update a User
Update a User in bitly
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
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Frequently Asked Questions
To start, connect both your Bitly and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Bitly triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Bitly data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Bitly and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bitly and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bitly
Bitly is a URL shortening service and a link management platform that allows users to shorten, create and manage links, and track analytics for clicks. It supports branding and customization of links to enhance marketing efforts.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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