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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Blink integrations.
List users
Get a list of users
List domains
Get list of existing domains
Get domain by id
Get a domain detail by its id
Get domain by domain name
Get a domain detail by its name
Delete domain
Deletes a domain and all its links.
Create Customer
Creates a new customer
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Frequently Asked Questions
To start, connect both your Blink and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Blink triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Blink data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Blink and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Blink and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Blink
"Blink" is a swift URL shortener app enabling personalized, trackable links for efficient sharing across platforms, backed by robust security measures. Simplify your link sharing experience with Blink today.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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