Connect Blink and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Blink
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Blink and Zendesk Support automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Blink integrations.
List users
Get a list of users
List domains
Get list of existing domains
Get domain by id
Get a domain detail by its id
Get domain by domain name
Get a domain detail by its name
Delete domain
Deletes a domain and all its links.
Find a User
Finds an existing user by query
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Frequently Asked Questions
To start, connect both your Blink and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Blink triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Blink data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Blink and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Blink and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Blink
"Blink" is a swift URL shortener app enabling personalized, trackable links for efficient sharing across platforms, backed by robust security measures. Simplify your link sharing experience with Blink today.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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