Connect Bluesky and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of Bluesky and Gainsight Customer Communities
Enable Integrations or automations with these events of Bluesky and Gainsight Customer Communities
Triggers
New Posts by Author
Fetches new posts by a specified Bluesky author created since the last check.
New Post with Search Options
Finds and returns newly created Bluesky posts that match the selected search method (author, keyword, mentions, URL, domain, language, or tags).
New Timeline Posts
Retrieve new posts from a Bluesky timeline since the last check; optionally include or exclude reposts.
New Follower on Account
Triggers when the specified Bluesky account gains a new follower and returns the follower's profile details.
Actions
Create Post
Creates a new post on the user's Bluesky timeline.
Find User
Search for posts on Bluesky.
Repost Post
Reposts (boosts) a post on Bluesky.
Like Post
Add a like to a Bluesky post.
Find Post
Retrieves the most recent post from a specified author (DID or handle).
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Frequently Asked Questions
To start, connect both your Bluesky and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Bluesky triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Bluesky data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Bluesky and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bluesky and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bluesky
Bluesky is a decentralized social media platform that aims to provide users with a more open and user-controlled social networking experience. It focuses on giving users the ability to own their data and have more control over their online interactions.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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