Connect BoardCRM and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of BoardCRM and Freshservice
Enable Integrations or automations with these events of BoardCRM and Freshservice
Actions
Add Comment
Add a comment to a specified deal in BoardCrm.
UpdateLead
Update an existing lead in BoardCrm by Lead ID to modify name, contact details, company, position, and notes.
Create Deal
Create a new deal (offer) in BoardCrm using the provided lead details and deal field values.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your BoardCRM and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in BoardCRM triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how BoardCRM data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between BoardCRM and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoardCRM and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoardCRM
BoardCrm is a comprehensive CRM solution designed to streamline customer relationship management and enhance sales processes. With features tailored for efficient contact management, sales tracking, and customer engagement, BoardCrm empowers businesses to build stronger relationships and drive growth.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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