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Connect BoldDesk and Bitbucket

Integrate BoldDesk with Bitbucket to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between BoldDesk and Bitbucket.

When this happensTriggers

A trigger is an event that starts a workflow.

Pull Request Opens

Pull Request Opens

Runs when pull request opens

Pull Request Updated

Pull Request Updated

Runs when pull request updated

Pull Request Merges

Pull Request Merges

Runs when pull request merges

Pull Request Approval Changes

Pull Request Approval Changes

Runs when PR approval changes

Repository Created

Repository Created

Runs when repository created

Code Is Pushed

Code Is Pushed

Runs when Code Is Pushed

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations BoldDesk
BoldDesk + Bitbucket
BoldDesk logo

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Integrations Bitbucket
Bitbucket + BoldDesk
Bitbucket logo

About Bitbucket

Bitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.

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Frequently Asked Questions

How do I connect BoldDesk and Bitbucket?

Sign up for a free viaSocket account, then authorize both your BoldDesk and Bitbucket accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between BoldDesk and Bitbucket as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from BoldDesk to Bitbucket?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bitbucket. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where BoldDesk triggers actions in Bitbucket, and a separate workflow where Bitbucket triggers actions in BoldDesk. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between BoldDesk and Bitbucket. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire BoldDesk and Bitbucket integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.