Connect BoldDesk and Breakcold
Integrate BoldDesk with Breakcold to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular BoldDesk + Breakcold flows
Start from a real workflow other teams are already running.
Create Ticket in BoldDesk when New Lead in Breakcold
Use this flowUpdate Ticket in BoldDesk when New Lead in Breakcold
Use this flowCreate Contact in BoldDesk when New Lead in Breakcold
Use this flowCreate Contact Group in Bolddesk when New Lead in Breakcold
Use this flowCreate Ticket Note in BoldDesk when New Lead in Breakcold
Use this flowCreate Ticket Reply in BoldDesk when New Lead in Breakcold
Use this flowUpdate Contact in Bolddesk when New Lead in Breakcold
Use this flowUpdate Contact Group in Bolddesk when New Lead in Breakcold
Use this flowList Activity from BoldDesk when New Lead in Breakcold
Use this flowList Webhooks from BoldDesk when New Lead in Breakcold
Use this flowSupported Triggers & Actions
Everything you can automate between BoldDesk and Breakcold.
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead
Runs when a new lead is created in Breakcold.
New List
Runs when a new list is created.
New Tag
Runs when a new tag is created.
New Status
Runs when a new status is created.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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About Breakcold
AI-native sales CRM that automates lead capture, pipeline movement, and task creation across Email, LinkedIn, WhatsApp, and Telegram. Provides meeting intelligence, enrichment, webhooks and a public REST API (api.breakcold.com) for integrations.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your BoldDesk and Breakcold accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BoldDesk and Breakcold as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Breakcold. No coding required.
Yes. You can set up a workflow where BoldDesk triggers actions in Breakcold, and a separate workflow where Breakcold triggers actions in BoldDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BoldDesk and Breakcold. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BoldDesk and Breakcold integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
