Connect BoldDesk and GoodDay
Integrate BoldDesk with GoodDay to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular BoldDesk + GoodDay flows
Start from a real workflow other teams are already running.
Choose a trigger
BoldDesk
When this happens...
- Request a new Trigger for BoldDesk
Choose an action
GoodDay
Automatically do this!
Create Task
Create Project Folder
Add Comment To Task
List Projects
List Company Events
List Company Users
List Custom-fields
List Project Tasks
Log Time Entry
Create Ticket in BoldDesk when New Task in Goodday
Use this flowUpdate Ticket in BoldDesk when New Task in Goodday
Use this flowCreate Contact in BoldDesk when New Task in Goodday
Use this flowCreate Contact Group in Bolddesk when New Task in Goodday
Use this flowCreate Ticket Note in BoldDesk when New Task in Goodday
Use this flowCreate Ticket Reply in BoldDesk when New Task in Goodday
Use this flowUpdate Contact in Bolddesk when New Task in Goodday
Use this flowUpdate Contact Group in Bolddesk when New Task in Goodday
Use this flowList Activity from BoldDesk when New Task in Goodday
Use this flowList Webhooks from BoldDesk when New Task in Goodday
Use this flowSupported Triggers & Actions
Everything you can automate between BoldDesk and GoodDay.
When this happensTriggers
A trigger is an event that starts a workflow.
New Task
Trigger When new Task is created.
New Project
Trigger When new Project is created.
Task Created
Triggers when task is created.
Task Status
Triggers when task status is changed.
Task Deleted
Triggers when task is deleted.
Timelog Created
Triggers when Timelogs is created.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSimilar apps
About GoodDay
GoodDay is a comprehensive work management platform designed to enhance productivity and collaboration. It offers tools for project management, task tracking, time management, and team collaboration, making it an ideal solution for businesses looking to streamline their workflows and improve efficiency.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your BoldDesk and GoodDay accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BoldDesk and GoodDay as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GoodDay. No coding required.
Yes. You can set up a workflow where BoldDesk triggers actions in GoodDay, and a separate workflow where GoodDay triggers actions in BoldDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BoldDesk and GoodDay. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BoldDesk and GoodDay integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
