
When this happens...

Automatically do this!
List a Form File
Delete User Report
Delete Submission Data
Delete Form
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new submission has been added to a specific form.
Action is the task that follows automatically within your BoldDesk integrations.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
Create a new contact group.
Create note to an existing ticket.
Create reply to an existing ticket

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To start, connect both your BoldDesk and Jotform accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Jotform (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Jotform. This includes choosing which data fields go into which fields of Jotform, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Jotform typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Jotform. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreJotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
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