Connect BoldDesk and Linear to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for BoldDesk
Choose an Action
Automatically do this!
Create Issue
Create Comment
Find an Issue
Update Issue Status
Create a Project
Create an Issue Attachment
Delete an Issue
Find by ID
Create Customer
Create Customer Need
Add Label to Issue
Remove Label to Issue
Ready to use BoldDesk and Linear automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Isuue Status Updated
Trigger when an issue status will changed.
New Issue Created
Triggers when a new issue is created.
New Document Comment
Triggers when a new document comment is created.
New Issue Comment
Triggers when a new issue comment is created.
New Project
Triggers when a new project is created.
New Project Update
Triggers when a new project update is created.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
To start, connect both your BoldDesk and Linear accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Linear (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Linear. This includes choosing which data fields go into which fields of Linear, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Linear typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Linear. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Linear
Linear is a fast and intuitive project management tool that helps teams track tasks, bugs, and feature requests. It offers streamlined workflows, project roadmaps, and integrates seamlessly with tools like GitHub and Slack for improved collaboration and productivity.
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