Connect BoldDesk and Mailjet to Build Intelligent Automations

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BoldDesk

When this happens...

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Mailjet

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Email Open

New Email Open

runs when email is marked as spam

New Email Unsubscribed

New Email Unsubscribed

runs when new contact is added

New Email Blocked

New Email Blocked

Add a contact to a Mailjet contact list.

Send Email

Send Email

Send an email to one or more recipients

Add Contact to List

Add Contact to List

Add a contact to a list.

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Mailjet?

To start, connect both your BoldDesk and Mailjet accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Mailjet (or vice versa).

Can we customize how data from BoldDesk is recorded in Mailjet?

Absolutely. You can customize how BoldDesk data is recorded in Mailjet. This includes choosing which data fields go into which fields of Mailjet, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Mailjet?

The data sync between BoldDesk and Mailjet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Mailjet?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Mailjet?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Mailjet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Mailjet

About Mailjet

Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.

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