Connect BoldDesk and Q Ware CMMS to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Q Ware CMMS

Automatically do this!

Enable Integrations or automations with these events of BoldDesk and Q Ware CMMS

Enable Integrations or automations with these events of BoldDesk and Q Ware CMMS

Actions

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Q Ware CMMS?

To start, connect both your BoldDesk and Q Ware CMMS accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Q Ware CMMS (or vice versa).

Can we customize how data from BoldDesk is recorded in Q Ware CMMS?

Absolutely. You can customize how BoldDesk data is recorded in Q Ware CMMS. This includes choosing which data fields go into which fields of Q Ware CMMS, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Q Ware CMMS?

The data sync between BoldDesk and Q Ware CMMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Q Ware CMMS?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Q Ware CMMS?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Q Ware CMMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Q Ware CMMS

About Q Ware CMMS

Q Ware CMMS is a computerized maintenance management application that provides work order, asset, and facility management tools.

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