Connect BoldDesk and RSS Feed to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

RSS Feed

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Item in Feed

New Item in Feed

Triggers when a new item is added to the feed.

New Items in Multiple Feeds

New Items in Multiple Feeds

Triggers when there is a new item in any of the feeds being watched.

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and RSS Feed?

To start, connect both your BoldDesk and RSS Feed accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in RSS Feed (or vice versa).

Can we customize how data from BoldDesk is recorded in RSS Feed?

Absolutely. You can customize how BoldDesk data is recorded in RSS Feed. This includes choosing which data fields go into which fields of RSS Feed, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and RSS Feed?

The data sync between BoldDesk and RSS Feed typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to RSS Feed?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and RSS Feed?

Yes, you can set conditional logic to control the flow of data between BoldDesk and RSS Feed. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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RSS Feed

About RSS Feed

RSS allows website owners to send out notifications when new information is added to their site. Newscasts, blog articles, weather forecasts, and podcasts are all examples of this type of information

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