Connect BoldDesk and Woodpecker to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Woodpecker

Automatically do this!

Ready to use BoldDesk and Woodpecker automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Email Opened

Email Opened

Triggers when a prospect opens the email.

Prospect Interested

Prospect Interested

Triggers when a prospect is marked as INTERESTED.

Prospect Maybe Later

Prospect Maybe Later

Triggers when a prospect's interest level is marked as MAYBE LATER.

Prospect Not Interested

Prospect Not Interested

Triggers when a prospect is marked as NOT INTERESTED.

Manual Task Created

Manual Task Created

Triggers when a manual task of any type is created.

Manual Task Done

Manual Task Done

Triggers when a manual task is marked as done.

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Woodpecker?

To start, connect both your BoldDesk and Woodpecker accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Woodpecker (or vice versa).

Can we customize how data from BoldDesk is recorded in Woodpecker?

Absolutely. You can customize how BoldDesk data is recorded in Woodpecker. This includes choosing which data fields go into which fields of Woodpecker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Woodpecker?

The data sync between BoldDesk and Woodpecker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Woodpecker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Woodpecker?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Woodpecker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Woodpecker

About Woodpecker

Woodpeaker is a tool designed to streamline and automate your email outreach campaigns, making it easier to connect with potential clients and partners. It offers features such as personalized email sequences, follow-ups, and analytics to enhance your communication strategy.

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