When this happens...

Automatically do this!
Enable Integrations or automations with these events of Bolna and c2a
Create outbound calls.
Get all agent executions and their details.
Get a list of all Voice AI agents under your account.
Get a list of all phone numbers associated with your account.
Get a list of all knowledgebases associated with your account.
Get a list of all providers associated with your Bolna account.

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To start, connect both your Bolna and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Bolna triggers actions in c2a (or vice versa).
Absolutely. You can customize how Bolna data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.
The data sync between Bolna and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bolna and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Bolna is an innovative AI-powered platform designed to enhance communication and interaction through advanced natural language processing capabilities. It offers tools and solutions for seamless and efficient communication, making it ideal for businesses and individuals looking to improve their conversational experiences.
Learn MoreThe c2a system was created for Contact Center offices to support, automate calls and other communication channels.
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