Automate Botbiz chatbots with your apps — no code

Use viaSocket to turn Botbiz conversations into qualified leads, support tickets, scheduled demos and reports — automated end-to-end.

Ready to use Botbiz automations

Triggers and Actions in Botbiz Automations

viaSocket makes it simple to connect Botbiz and automate repetitive tasks.

When this happensTrigger

No trigger available

Do thisActions

Action is the task that follows automatically within your Botbiz integrations.

Send Template Message

Send Template Message

Send template WhatsApp message to any mobile number.

Get Conversation

Get Conversation

Get Conversation of particular subscriber.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message to any mobile number.

Create Subscriber

Create Subscriber

Create a Subscriber/Contact.

Assign Labels To Subscriber

Assign Labels To Subscriber

Assign multiple labels to Subscriber.

Get Subscriber

Get Subscriber

Get Subscriber Using subscriber Phone Number.

Request a new Action for Botbiz

How to get started with Botbiz automations

Automate when something happens in Botbiz

Login -> Create new flow -> Select trigger -> Search Botbiz -> Choose the trigger from the list

Take action in Botbiz when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search Botbiz -> Choose the action from the list

Trigger

Botbiz

Action

Botbiz

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Frequently Asked Questions

What is Botbiz automation with viaSocket?

It’s a way to connect your Botbiz chatbot to other business apps so conversations trigger real actions—create CRM records, open support tickets, schedule meetings, run follow-ups and build reports—without manual work.

How long does it take to set up a Botbiz automation?

A simple workflow (e.g., push leads to CRM and notify sales) can be set up in 30–90 minutes. Complex flows that include enrichment, routing rules or reporting typically take a few hours. You’ll need access credentials for the apps you want to connect.

Can I hand off chats to live agents while keeping full context?

Yes. viaSocket can create a ticket or assign a chat to an agent and include the full transcript and customer details so agents have context and resolve issues faster.

Does viaSocket use AI in Botbiz automations?

Yes — viaSocket can include AI-enabled steps to classify intent, enrich data, suggest responses or prioritize leads before passing them on. These AI steps sit in the automation flow and are used only where you choose.

Is customer data secure when I automate Botbiz workflows?

viaSocket only transfers data between apps you connect. Connections use standard API authorization and follow data handling best practices. You retain control over which fields are passed and where data is sent.

Botbiz

About Botbiz

Botbiz is a platform that specializes in creating and managing chatbots for businesses. It offers tools and services to design, deploy, and optimize chatbots for various customer interaction needs, enhancing customer support and engagement.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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