
When this happens...
New Workspace

Automatically do this!
Create New Contact
Update Contact
List Contact
List Team
Update Bot Status
List Channels
List Custom Statuses
List Templates
List Events
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new workspace is created.
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Action is the task that follows automatically within your Botpress integrations.
Creates a Workspace.
Update an existing workspace.
Delete an Existing Workspace.
Update an Existing Account.
Creates a new Contact
Updates one or more fields in an existing contact.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Botpress and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in Botpress triggers actions in Callbell (or vice versa).
Absolutely. You can customize how Botpress data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between Botpress and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Botpress and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Botpress is a leading open-source platform designed for creating, managing, and deploying chatbots. It offers a comprehensive suite of tools for developers to build intelligent conversational agents that can be integrated into various applications and services. With its modular architecture and user-friendly interface, Botpress simplifies the process of developing chatbots, making it accessible for both technical and non-technical users.
Learn MoreCallbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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