Connect Botpress and tawk.to to Build Intelligent Automations

Choose a Trigger

Botpress

When this happens...

Choose an Action

tawk.to

Automatically do this!

Ready to use Botpress and tawk.to automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Workspace

New Workspace

Trigger when new workspace is created.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

Request a new Trigger for Botpress

Do thisActions

Action is the task that follows automatically within your Botpress integrations.

Create Workspace

Create Workspace

Creates a Workspace.

Update Workspace

Update Workspace

Update an existing workspace.

Delete Workspace

Delete Workspace

Delete an Existing Workspace.

Update Account

Update Account

Update an Existing Account.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

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Frequently Asked Questions

How do I start an integration between Botpress and tawk.to?

To start, connect both your Botpress and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Botpress triggers actions in tawk.to (or vice versa).

Can we customize how data from Botpress is recorded in tawk.to?

Absolutely. You can customize how Botpress data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Botpress and tawk.to?

The data sync between Botpress and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Botpress to tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Botpress and tawk.to?

Yes, you can set conditional logic to control the flow of data between Botpress and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Botpress

About Botpress

Botpress is a leading open-source platform designed for creating, managing, and deploying chatbots. It offers a comprehensive suite of tools for developers to build intelligent conversational agents that can be integrated into various applications and services. With its modular architecture and user-friendly interface, Botpress simplifies the process of developing chatbots, making it accessible for both technical and non-technical users.

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tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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