Botse logoZoho CRM logo

Connect Botse and Zoho CRM

Integrate Botse with Zoho CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

AI Powered Built to Scale 2300+ Integrations
Book a demo
Full list

Supported Triggers & Actions

Everything you can automate between Botse and Zoho CRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New Incoming Message

New Incoming Message

Runs when a new incoming message arrives for a chosen phone webhook.

New Message Delivered

New Message Delivered

Runs when a message is delivered to a selected phone webhook.

New Lead

New Lead

Apply the approved sample-code-only update. Preserve the existing action description, all other code blocks, input fields, scopes, metadata, and component mappings.

New Contact

New Contact

Update approved perform, sample, and transfer blocks to Zoho CRM v8 with required fields and safe response reads; preserve inputs, scopes, metadata, fallback sample, and existing error mappings.

New Account

New Account

Update perform and sample endpoints to Zoho CRM v8, adding required sample fields and safe response access.

New Deals

New Deals

Apply confirmed v8 polling, latest sample, and safe historical transfer updates to the existing New Deals trigger.

Do thisActions

Action is the task that follows automatically within your Botse integrations.

Send WhatsApp Template Message

Send WhatsApp Template Message

Update template pagination to use the API paging cursor, disable unsupported search, use the connection base URL, reorder the preview, and refine field text.

Create Contact

Create Contact

Create new contact with custom fields

Delete Contact

Delete Contact

Delete a contact from your contacts list.

Update a lead

Update a lead

Update only the Lead ID help text to explain that the ID is available from the List all leads action.

Create a Note

Create a Note

Create a note in the selected module

Create a lead

Create a lead

Updated Zoho CRM Create a lead action with dynamic dropdowns for Layout, Wizard, and Assignment Rule, plus reviewer-suggested custom field date/datetime handling and wizard connection path validation.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
◆AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,300+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Botse and Zoho CRM free

No credit card required. Set up your first workflow in minutes.

Integrations Botse
Botse + Zoho CRM
Botse logo

About Botse

Botse is a cutting-edge platform designed to enhance customer interactions through AI-driven chatbots and automation tools. It empowers businesses to streamline communication, improve customer support, and boost engagement by leveraging intelligent bots that can handle a variety of tasks efficiently.

Learn more
Integrations Zoho CRM
Zoho CRM + Botse
Zoho CRM logo

About Zoho CRM

Zoho CRM is an AI-powered customer relationship management platform that helps businesses manage leads, contacts, deals, customer interactions, sales automation, forecasting, and analytics in one place.

Learn more

Frequently Asked Questions

How do I connect Botse and Zoho CRM?

Sign up for a free viaSocket account, then authorize both your Botse and Zoho CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Botse and Zoho CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Botse to Zoho CRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho CRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Botse triggers actions in Zoho CRM, and a separate workflow where Zoho CRM triggers actions in Botse. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Botse and Zoho CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Botse and Zoho CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.