Integrate Box with Smartping to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Box
When this happens...
New Event
New File
New Folder
Task Assigned to you
New Comment
Smartping
Automatically do this!
Send SMS
Send Standard RCS Message
Send Rich Card RCS Message
Send SMS via Smartping when New Event in Box
Use this flowSend Standard RCS Message via Smartping when New Event in Box
Use this flowSend Rich Card RCS Message via Smartping when New Event in Box
Use this flowSend SMS via Smartping when New File in Box
Use this flowSend Standard RCS Message via Smartping when New File in Box
Use this flowSend Rich Card RCS Message via Smartping when New File in Box
Use this flowSend SMS via Smartping when New Folder in Box
Use this flowSend Standard RCS Message via Smartping when New Folder in Box
Use this flowSend Rich Card RCS Message via Smartping when New Folder in Box
Use this flowSend SMS via Smartping when Task Assigned to you in Box
Use this flowEverything you can automate between Box and Smartping.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new event is performed.
Trigger when a new file add to folder.
Triggers when you add a new folder
Triggered when you are assigned a task
Triggers when someone comments on a file in a folder you own/collaborate on.
Action is the task that follows automatically within your Box integrations.
Create a new folder at the path you specify
Adds a new comment to a file
Adds a task to a file
Add an individual user as collaborator on a folder
Moves or copies file from one folder to another
Send an SMS to a single recipient using a specified sender ID and DLT details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreSmartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSign up for a free viaSocket account, then authorize both your Box and Smartping accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Box and Smartping as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartping. No coding required.
Yes. You can set up a workflow where Box triggers actions in Smartping, and a separate workflow where Smartping triggers actions in Box. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Box and Smartping. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Box and Smartping integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.