
When this happens...
New Transactions

Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
List Team
Update Bot Status
List Channels
List Custom Statuses
List Templates
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new transactions is created.
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Action is the task that follows automatically within your BoxHero integrations.
Creates a new Contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Fetch contacts from your Callbell account by retrieving all contacts, looking up a specific contact by UUID, or searching by phone number.
Fetches all Callbell teams or retrieves details for a specific team using its Team UUID.
Starts or stops the Callbell bot for a specific contact to control automated bot replies.
Fetch all messaging channels in your Callbell account with optional filters for platform type and active status, or retrieve a specific channel directly by its UUID.

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To start, connect both your BoxHero and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in BoxHero triggers actions in Callbell (or vice versa).
Absolutely. You can customize how BoxHero data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between BoxHero and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoxHero and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
BoxHero simplifies inventory management for small to medium-sized businesses. Increase visibility with barcode and QR-code attachments.
Learn MoreCallbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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