Connect Buddy and Helpwise to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Buddy
Choose an Action
Automatically do this!
Assign Conversation
Add Note
Create Contact
Enable Integrations or automations with these events of Buddy and Helpwise
Enable Integrations or automations with these events of Buddy and Helpwise
Actions
User Info
Get the current logged in user info.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
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Frequently Asked Questions
To start, connect both your Buddy and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Buddy triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how Buddy data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between Buddy and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Buddy and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Buddy
Buddy is a smart CI/CD tool for web developers designed to lower the entry threshold to DevOps. It offers a user-friendly interface and powerful automation features to streamline the deployment process.
Learn MoreAbout Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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