Connect BugHerd and Zendesk Support
Integrate BugHerd with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Project in BugHerd when New Organization Created or Updated in Zendesk Support
Add Member in Bugherd when New Organization Created or Updated in Zendesk Support
Add Guest to BugHerd when New Organization Created or Updated in Zendesk Support
Update Project in BugHerd when New Organization Created or Updated in Zendesk Support
Delete Project in Bugherd when New Organization Created or Updated in Zendesk Support
Popular BugHerd + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
BugHerd
When this happens...
Comment Created
Task Created
Task Updated
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Create Project in BugHerd when New Organization Created or Updated in Zendesk Support
Use this flowAdd Member in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowAdd Guest to BugHerd when New Organization Created or Updated in Zendesk Support
Use this flowUpdate Project in BugHerd when New Organization Created or Updated in Zendesk Support
Use this flowDelete Project in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowAdd Task to a Project in BugHerd when New Organization Created or Updated in Zendesk Support
Use this flowFind a Task in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowUpdate task in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowCreate Column in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowUpdate Column in Bugherd when New Organization Created or Updated in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between BugHerd and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Comment Created
Trigger when a comment is created.
Task Created
Trigger when task is created.
Task Updated
Trigger when task is created or updated.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
Do thisActions
Action is the task that follows automatically within your BugHerd integrations.
Create Project
Create a project in BugHerd.
Add Member
Add a member to a project.
Add Guest
Add an existing guest to a project, or invite someone by email address.
Update Project
Update settings for an existing project under your control
Delete Project
Delete a project and all associated data.
Add Task to a Project
Add a new task in a project.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About BugHerd
BugHerd is a simple yet powerful web-based bug tracking tool that acts like a sticky note on your website. It allows teams to easily manage feedback and track issues directly on web pages.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your BugHerd and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BugHerd and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where BugHerd triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in BugHerd. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BugHerd and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BugHerd and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
