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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Buildkite integrations.
Create YAML Pipeline
This action creates a YAML pipeline.
Create Cluster
This action creates a new cluster for organizing build agents.
Update YAML Pipeline
This action updates exisiting YAML Pipeline.
Delete Pipeline By Slug Name
Delete Exisiting Pipeline By Name.
Search Cluster By Name
This action search cluster by name.
Update Cluster
This action updates the cluster.
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Frequently Asked Questions
To start, connect both your Buildkite and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Buildkite triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Buildkite data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Buildkite and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Buildkite and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Buildkite
Buildkite is a platform that provides powerful and scalable continuous integration and continuous delivery (CI/CD) pipelines. It allows developers to automate their software development processes, from testing to deployment, ensuring high-quality code and faster release cycles.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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