Connect Buildkite and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Buildkite
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Buildkite and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Buildkite integrations.
Create YAML Pipeline
This action creates a YAML pipeline.
Create Cluster
This action creates a new cluster for organizing build agents.
Update YAML Pipeline
This action updates exisiting YAML Pipeline.
Delete Pipeline By Slug Name
Delete Exisiting Pipeline By Name.
Search Cluster By Name
This action search cluster by name.
Update Cluster
This action updates the cluster.
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Frequently Asked Questions
To start, connect both your Buildkite and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Buildkite triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Buildkite data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Buildkite and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Buildkite and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Buildkite
Buildkite is a platform that provides powerful and scalable continuous integration and continuous delivery (CI/CD) pipelines. It allows developers to automate their software development processes, from testing to deployment, ensuring high-quality code and faster release cycles.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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